FAQ
Answers to common questions
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Are your peptides safe for human use?+
No. All products are sold strictly as reference materials for in-vitro laboratory research. They are not intended for human or veterinary consumption.
What purity do you guarantee?+
Every batch is ≥98% purity by HPLC, with most products testing ≥99%. A Certificate of Analysis is available on request.
How fast do you ship?+
Orders ship within 24 hours of payment confirmation. Tracking is emailed the same day. Domestic U.S. only.
How much is shipping?+
Flat $15 for cold-pack, discreet packaging anywhere in the continental U.S.
What payment methods do you accept?+
Venmo (@savagesequence), PayPal (Damengriffithcoaching@gmail.com), Zelle (903-424-7947), and Cash App ($savagesequencellc).
Can I pay with a credit card?+
Not directly — we keep ordering simple and fee-free by using peer-to-peer apps. This saves you the typical 3–5% card surcharge.
What if my package doesn't arrive?+
If tracking shows a problem, contact us immediately. We'll either reship or refund — your call.
How should I store vials?+
Store lyophilized vials at −20°C, desiccated, protected from light. Once reconstituted, refrigerate and use per your research protocol.
Do you ship internationally?+
No. U.S. domestic shipping only.
How do I know you're legit?+
We've shipped to 5,000+ researchers. CoA available on request. Same operator behind the original Helix Reference Co. brand.